The New Zealand Security Industry has become extremely competitive. Increased competition has forced companies to reduce operational costs to keep prices attractive, and retain existing customers.
In a marketplace with razor-thin margins, large companies have benefited from a major advantage which used to be exclusive to them: economies of scale. They have used this in a variety of ways, but there’s one area that has played an important role in keeping their internal costs down: the outsourcing of non-strategic processes.
